International Journal of Scientific & Technology Research

Home About Us Scope Editorial Board Blog/Latest News Contact Us
10th percentile
Powered by  Scopus
Scopus coverage:
Nov 2018 to May 2020


IJSTR >> Volume 6 - Issue 10, October 2017 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Assessing The Impact Of Motivation, Job Satisfaction, And Work Environment On Theemployee Performance In Healthcare Services

[Full Text]



Wilda al Aluf, Sudarsih, DidikPudjoMusmedi, Supriyadi



employee performance, job environment, , job satisfaction, motivation.



This research aims to analyze the effect of motivation, job satisfaction and work environment on the employee performance at hospitalization department of Asembagusregional public hospital Situbondo district, Indonesia. This research could be classified as explanatory research. Using cencus sampling method, the sample of this research was all the employee of Asembagusregional public particularly in hospitalization department as many as 49 persons. The data was analyzed using multiple linear regression. The result showed that motivation has positive and significant effect on the performance of employee. It indicates that better motivation will increase the performance of employee.Job satisfaction has positive and significant effect on the employee performance. It means that higher job satisfaction of employee to their office will increase the performance of employee in Asembagus hospital. Work environment also has positive and significant effect on the employee performance.This research contributes to knowledge regarding how to motivate employees to work hard, how to make employee feels satisfied with their job, and how to provide adequate work environment on the workplace.As a final point, it will be useful for further studies to compare the results of this study in different sectors and regions to analyze the similarities and dissimilarities.



[1] Ahmad, M. B., Wasay, E., & Malik, S. U. (2012). Impact of Employee Motivation on Customer Satisfaction: Study of Airline Industry in Pakistan, Interdisciplinary Journal of Contemporary Research in Business, 4(6), 531-539.

[2] Azar, Alderfer, C. (1972), Existence, Relatedness and Growth: Human Needs in Organizational Settings,Free Press, New York, NY.

[3] Bright, V. (2000). Employee Reward (3rd edition). London: CIPD.

[4] Cellucci, Anthony J, & David L. De Vries (1978), Measuring Managerial Satisfaction : A Manual for the MJSQ, Technical Report II Center for Creative Leadership).

[5] Doef (van der), M., Mbazzi, F., B. and Verhoeven C. (2012). Job conditions, job satisfaction, somatic complaints and burnout among East African nurses. Journal of Clinical Nursing, 21 (11-12), 1763–1775.

[6] Gitonga,L. Gachunga,H. (2015). Influence Of Work Environment On Organizational Performance In Government Ministries In Kenya. The Strategic Journal of Business & Change Management Vol 2 issue 83, pp 1043-1071.

[7] Gungor,P. (2011). The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks. International Strategic Management Conference Procedia Social and Behavioral Sciences 1510–1520.

[8] Ibrahim, M. &Brobbar V.A. (2015). Impact Of Motivation On Employee Performance :The Case Of Some Selected Micro Finance Companies In Ghana . International Journal of Economics, Commerce and Management Vol 3, Issue 11, pp 1218-1236.

[9] Jayaweera,T. (2015). Impact of Work Environmental Factors on Job Performance, Mediating Role of Work Motivation: A Study of Hotel Sector in England International Journal of Business and Management Vol. 10 No.3 pp 271-278.

[10] Kallkavan,S. and Alev,K.. (2014). The Effects Of Managerial Coaching Behaviors On The Employees’ Perception Of Job Satisfaction, Organisational Commitment, And Job Performance: Case Study On Insurance Industry In Turkey. International Strategic Management Conference Procedia Social and Behavioral Sciences 1137 – 1147.

[11] Kohun, (2002). Workplace Environment and its impact on organizational performance in Public sector organizations, International Journal of Enterprise Computing and Business System International Systems, Vol. 1 Issue 1 January 2011.

[12] Locke, E.A., (1976). The Nature and Causes of Job Satisfaction. In: Dunnette, M.D., Ed., Handbook of Industrial and Organizational Psychology, Vol. 1, 1297-1343

[13] Moorhead,Gregory., & Ricky W.Griffin.( 2013). PerilakuOrganisasi :ManajemenSumberDayaManusiadanOrganisasiEdisi 9. Jakarta : SalembaEmpat

[14] Platis,C., Reklitis,P., &Zimeras,S. (2015). Relation between Job Satisfaction and Job Performance in Healthcare Services. Procedia-Social and Behavioral Sciences vol 175 pp480-487.

[15] Robbins, S.P., (2005). Essentials of Organizational Behavior (ИздательскийдомВильямс).

[16] Rismawati. (2016). The Effect Of Working Environment, Compensation And Working Ethos Towards Employee Performance On MarisoDistrict‟Office In Makassar. International Journal Of Scientific & Technology Research Volume 5, Issue 08, pp 48-51.

[17] Salleh,F. (2011). The Effect of Motivation on Job Performance of State Government Employees in Malaysia. International Journal of Humanities and Social Science Vol. 1(4)

[18] Samson,G.N., Waiganjo,M..,&Koima,J. (2015). Effect of Workplace Environment on the Performance of Commercial Banks Employees in Nakuru Town. International Journal of managerial Studies and Research (IJMSR), Vol.3, Issue 12, pp 76-89.

[19] Sedarmayanti. 2003. Working Procedures and Work Productivity An Overview of Aspects of Ergonomics or the link between Man and Work Environment. Bandung: MandarMaju.

[20] Seth, D. (2003). Personnel management and industrial relations. London: Blueprint Press.

[21] Shahzadi,I., Javed, A., Pirzada,S.S., Nasreen,S., &Khanam,F. (2014). Impact of Employee Motivation on Empoyee Performance. European Journal of Business and Management Vol 6, No. 23, pp 159-168.

[22] Shmailan, A.S. (2016). The relationship between job satisfaction, job performance and employee engagement: An explorative study. Issues in Business Management and Economics Vol.4 (1), pp. 1-8

[23] Sudarsih.. (2013). AnalisisPengaruhKomunikasi Dan LingkunganKerjaTerhadapKepuasanKerja Dan KomitmenKaryawan Perusahaan Tembakau Di kabupatenJember. JurnalIlmuEkonomi. Vol 8(3) pp 8-16.

[24] Zameer et al.(2014). The Impact of the Motivation on the Employee’s Performance in Beverage Industry of Pakistan. International Journal of Academic Research in Accounting, Finance and Management Sciences Vol. 4(1).