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IJSTR >> Volume 9 - Issue 10, October 2020 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Cloud Computing: Determinants Of Software As A Service (Saas) Model Adoption

[Full Text]



Chatura Chinthana Gamage



Cloud computing, SaaS, software as a service, cloud security, on-demand service; cloud sourcing, cloud integration



Cloud computing is a cutting-edge technology that has been recognised by the organisations and individuals for a wide range of potential applications. Software-as-a-Service (SaaS), one of the cloud computing models, is a service which is provided at the topmost service layer, that receives computing resources and services from external providers and allow the remote use of business applications. Since the first appearance of the concept, few researches are dedicated to determining the drivers and complexities of adopting SaaS cloud computing services thus, the literature is limited on this topic. As more adopters are becoming familiar with the technology and implementing cloud computing in their business work, understanding what determines adoption decisions is essential for future cloud technologies to be aligned with the consumer's needs. In this study, a research model is introduced based on the technology-organization-environment (TOE) framework to assess the determinants that influence the adoption of SaaS cloud computing services. This paper primarily aims to present the concept of SaaS service model and to critically evaluate the drivers and complexities for adopting SaaS cloud services. The results of the study will provide practical strategies not only for the organisations considering the adoption of SaaS cloud services, but also for the vendors supplying SaaS services.



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