International Journal of Scientific & Technology Research

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IJSTR >> Volume 10 - Issue 8, August 2021 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Analysis Of Product Quality Control Using Cause-Effect Diagram Method

[Full Text]



Diyaa Aaisyah SPA, Nuryakin, Firman.P, Purbawati



Manufacture, Operation Management, Defective Product Management, Quality Control, Seven Tools, Cause-Effect Diagram, Human, Machin



Research entitled Analysis of Product Quality Control Using Cause-Effect Diagram Method was conducted at CV.Borneo Conblock Mandiri, located in Samarinsa city, East Kalimantan. Manufacturing is an industry that offers goods to customers. In this case companies engaged in manufacturing need to pay attention in product quality management in order to produce good products and increase costs. The purpose of this study is to determine the number and types of product defects and can provide recommendations for corrective actions as alternative solutions to overcome product defects. This study uses quantitative methods in the form of data presentation and qualitative data derived from in-depth interviews with managerial parties at CV. Borneo Block Mandiri. The results showed that the types of product defects that often occur are cracked, broken, and uneven surfaces with an average number of 4965, 2661, and 1660 per month, respectively. By using a cause-and-effect diagram, information on the causes of product defects is obtained. which includes raw materials, machines, people, methods, and the environment. The action that this research recommends is to focus on human and machine factors.



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