Communication Competence Of College Administrators: Characteristic Of Good Leadership And Management
[Full Text]
AUTHOR(S)
Janice Paras Milo
KEYWORDS
Administrators, College, Communication, Communication Abilities, Competency, Leadership, Management
ABSTRACT
Communication is an indispensable tool in the success of organizational operations. Administrators should not ignore communication as one of the key elements in the success of their organization. Competence should be manifested by their broad knowledge about communication theories and principles, by their skillful application of communication strategies and procedures, and by their tactful utilization of appropriate communication channels and media. Through a descriptive survey method and purposive sampling, this study assessed the level of competence of the administrators’ communication abilities along the areas of managerial writing, understanding messages, interpersonal communication, and group communication.
REFERENCES
[1] Daft, R.L. (2008). Leadership and motivation: the leadership experience. 4th ed.. U.S.A.: Thompson South – Western.
[2] Hersey, P., Blanchard, K.H., & Johnson, D.E. (2008). Management or organizational behavior leading human resources, 9th ed. New Jersey: Pearson Education, Inc.
[3] Hynes, G.E. (2005). Managerial communication: strategies and applications, 3rd ed. Boston: McGraw Hill.
[4] Johnson, W.B. & Ridley, C.R. (2008). Communicate clearly: the elements of ethics for professionals. New York: Palgrave Mcmillan.
[5] Schumacher, M. (2007). Inter cultural communication. Retrieved from http://www.slideshare.net/kprabhakar975/inter-cultural-communication-by-madam-marinita-schumacher
[6] Barrett, D.J. (2008). Leadership communication. Singapore: McGraw-Hill, Company Inc.
[7] Wayne, S. & Scriven, J. (March 1991). Problem and purpose statements: are they synonymous terms in writing business reports? In Bulletin of Association for Business Communication 54, no. 1, 30-37.
[8] Denney, S., 2003. Personal communication, Shawn Denney, Southwest Area Fisheries Manager, New Mxico, Department of Game and Fish, Roswell New Mexico, to Jim Yanhke, Bureau of Reclamation, Denver, Colorado, January 13
[9] Brownell, J. (1992). “Hospitality managers’ communication practices”, International Journal of Hospitality Management. 11, 111-128.
[10] Porter, R.E. & Samovar, L.A. (1985). Approaching intercultural communication: a reader. Retrieved August 5, 2009 in http://feminism.eserver.org/gender-differences.txt
[11] Miller, K. (2009). Organizational communication: approaches and processes. 5th ed. Boston, Massachusetts. Wadsworth Cengage Learning.
[12] Eisenberg & Riley (2001). Organizational culture. In Miller, K. (2009). Organizational communication: approaches and processes. 5th ed. Boston, Massachusetts. Wadsworth Cengage Learning.
[13] McNamara, C. (2008), Communications. Retrieved on June 11, 2009, from http:// www.managementhelp.org/mrktng/org_comm.htm#anchor465736
[14] Sagar, A. (n.d.). Dictionary of idioms and phrases. New Delhi: Goodwill Publishing House.
[15] Kline, (1990). Communication and leadership. Retrieved March 30, 2007 from http://www.au.af.mil/au/awc/awcgate/au-24/au24-289.htm
[16] Lang-akan, P.B. July 2008). Leadership styles and organizational effectiveness of school administrators of the University of the Cordilleras. Unpublished Master’s Thesis. University of the Cordilleras, Baguio City.
[17] Ulrich, D. & Smallwood, N. (2007). Living leadership. leadership brand: developing costumer – focused leaders to drive performance and build lasting value. Boston, Massachusetts: Harvard Business School Press.
[18] Hannum, K. & Martineau, J. (2008). Evaluating the impact of leadership development. San Francisco: Jossey – Bass.
[19] Goleman, D., Boyatzis, R. and McKee, A. (2002). The emotional reality of teams. The journal of organizational excellence. In Daft, R.L. (2008). Leadership and motivation. The leadership experience. 4th ed.. U.S.A.: Thompson South – Western.
[20] Bayacsan, M.A. (December 2008). Leadership styles of principals preferred by high and low performing high school teachers. Unpublished Master’s Thesis, University of the Cordilleras, Baguio City.
[21] Lussier, R.N. and Achua, C.F. (2007). Managing conflict: effective leadership. (3rd ed.). Canada: Thompson South – Western.
|