|
E-Service Application For Online Research Proposal Guidance
[Full Text]
AUTHOR(S)
Nurliana Nasution, Hasnati, Mhd Arief Hasan, Alexsander Yandra
KEYWORDS
E-Service, LLDIKTI X, Proposal, Research, Community Service.
ABSTRACT
E-Service is an online system-based application of electronic service that facilitates government services. This application is widely used to facilitate procedural service. This paper discusses how to develop an E-Service as a communication forum for lecturers to discuss with practitioners in research proposal and community services. In Indonesia, the government has provided lecturers with a service i.e. the Information System for Research and Community Service to fund research and community service. However, there are still many lecturers who fail to make good research proposals and community service. Therefore, LLDIKTI (Higher Education Service Institution) Region X provides a system service to increase the opportunity for lecturers to get funding for their research proposals and community services.
REFERENCES
[1] Berardi, D., Calvanese, D., De Giacomo, G., Lenzerini, M., & Mecella, M. (2004). A foundational vision of e-services. Web Services, E-Business, and the Semantic Web, 3095, 28–40. Retrieved from https://pdfs.semanticscholar.org/9740/6504e3c1dd606b5d3e7d91c3111424132724.pdf
[2] Boyer, K. K., Hallowell, R., & Roth, A. V. (2002). E-services: operating strategy—a case study and a method for analyzing operational benefits. Journal of Operations Management, 20, 175–188. https://doi.org/10.1016/S0272-6963(01)00093-6
[3] Fauzi, A. S., Hidayah, N. A., & Kumaladewi, N. (2014). E-service system design in registrating certification and presentating halal product information on the Indonesian Olema Council (Case study: Indonesian Olema Council (MUI) Bogor Regency). 2014 International Conference on Cyber and IT Service Management, CITSM 2014, 93–97. https://doi.org/10.1109/CITSM.2014.7042183
[4] Ganesh, J., Arnold, M. J., & Reynolds, K. E. (2000). Understanding the Customer Base of Service Providers: An Examination of the Differences Between Switchers and Stayers. Journal of Marketing, 64(3), 65–87. https://doi.org/10.1509/jmkg.64.3.65.18028
[5] Hoffman, K. D., & Bateson, J. E. G. (2011). Services Marketing: Concepts, Strategies, & Cases. Retrieved from http://202.74.245.22:8080/xmlui/bitstream/handle/123456789/304/Services Marketing%3A Concepts%2C Strategies%2C %26 Cases?sequence=1
[6] Liu, C., & Wang, K. (2012). An online examination system based on UML modeling and MVC design pattern. Proceedings - 2012 International Conference on Control Engineering and Communication Technology, ICCECT 2012, 815–817. https://doi.org/10.1109/ICCECT.2012.189
[7] Nasution, N., Hasan, M. A., & Yandra, A. (2018). The Clinic Online Proposal as a Lecturer Research Discussion Forum, 16–24.
[8] Santos, J. (2003). E-service quality: A model of virtual service quality dimensions. Managing Service Quality: An International Journal, 13(3), 233–246. https://doi.org/10.1108/09604520310476490
[9] Sommerville, I. (2007). Software engineering. Harlow, UK: Pearson Education LimitedPearson Education Limited.
[10] Wu, Y., Luo, Q., Liu, Y., Yu, Y., Zhang, Z., & Cao, Y. (2006). Research on Personalized Knowledge Service System in Community E-Learning, 124–131. https://doi.org/10.1007/11736639_17
|
