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The Influence Of Quality Services And The Human Resources Development To User Satisfaction For Accounting Computer Study At Local Government Officials Depok West Java
[Full Text]
AUTHOR(S)
Asyari
KEYWORDS
User Satisfaction, Accounting Computer, Quality Of Service, Human Resource Development
ABSTRACT
The benefit that is felt directly by the customer in using a computer accounting program into an expectation of users to a product produced by an accounting information system . the existence of accounting system will provide convenience in processing accounting data into an output of financial statements . investors and the public will be easy to read and profit earnings results thanks to sales of computer usage accounting . This study intends to seek clarity from the influence of quality of services and human resource development of the accounting computer user satisfaction . object of research is the environment of local government officials Depok, West Java . The results showed that the effect on the service user satisfaction . And development of employees a significant effect on user satisfaction
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