International Journal of Scientific & Technology Research

Home About Us Scope Editorial Board Blog/Latest News Contact Us
10th percentile
Powered by  Scopus
Scopus coverage:
Nov 2018 to May 2020


IJSTR >> Volume 2- Issue 6, June 2013 Edition

International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616

Exit, Voice, Loyalty Theory: Its Implications For Household And National Level Dynamics In Kenya

[Full Text]



Richard Kipkemboi Chesang



Key Words: Exit, Loyalty, Voice, Household, Theory



Abstract: Exit, voice and loyalty can be seen in the light of declining performance in economic, social and political systems. Individuals, business firms and organizations in general are subject to lapses from efficient, rational, law abiding, virtuous or otherwise functional behavior. the theory has an impact on the household level dynamics as well as national level dynamics. The paper clear indicates that exit, voice and loyalty theory explains many occurrences in our society on day to day basis. There is no sphere of household or national life that is not characterized by the occurrence of one or all the three concepts. The theory is therefore relevant to social dynamics as it rightly tries to explain phenomena.



[1]. Albert O. Hirschman: Exit, Voice and Loyalty: Responses to decline in Firms, Organizations and states (Harvard University Press, Cambridge, Massachusetts), 1970.

[2]. John Nyangau: Exit and Voice and Articulation of Identity in Contemporary Society Term Paper: Department of Sociology (1996)

[3]. Robert K. Merton: Social Theory and Structures: The Free Press, New York, 1968.

[4]. Excerpts from:
 Sunday Nation, February 3, 2002

 Daily Nation, Monday, January, 28, 2002

 East African Standard, Thursday, January 24, 2002

 Sunday Nation, December 2, 2001

 Daily Nation, Wednesday 17, 2001

 Daily Nation, Tuesday, October 2, 2001