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International Journal of Scientific & Technology Research

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IJSTR >> Volume 9 - Issue 2, February 2020 Edition



International Journal of Scientific & Technology Research  
International Journal of Scientific & Technology Research

Website: http://www.ijstr.org

ISSN 2277-8616



The Effects Of Compatibility, Social Influence, And Perceived Ease Of Use On Perceived Usefulness Of Mobile Payment Services

[Full Text]

 

AUTHOR(S)

Didha Bacha Moti, Nidhi Walia

 

KEYWORDS

Mobile Payment Systems, Perceived Compatibility, Perceived Ease of Use, Perceived Usefulness, Social Influence

 

ABSTRACT

The use of mobile phones for the provision of digital financial services in developing countries like Ethiopia is with an increased level of importance mainly in communities that are either unbanked or under-banked. There are several factors that influence user’s perception towards the usefulness of mobile payment services, among which perceived compatibility, social influence and perceived ease of use on the usefulness have taken the attention of the researchers. Accordingly, the study aimed at examining the effect of mobile payment services’ perceived compatibility, social influence and perceived ease of use on the usefulness of mobile payment services. The data for the study were collected from 406 active M-BIRR and HelloCash MPS users through a questionnaire. The collected data fit the requirements for SEM; the study results indicate that perceived compatibility (COMP), social influence (SI) and perceived ease of use (PEOU) influence significantly the perceived usefulness (PU) of mobile payment systems (MPS).

 

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